1. Information We Collect
We may collect the following information:
- Name, email address and telephone number
- Country of residence
- Travel dates and booking details
- Number of travellers
- Special requests or dietary requirements
- Information submitted through contact forms
- IP address and browser information
- Website usage data collected through cookies and analytics
2. How We Use Your Information
We may use your personal information to:
- Process and manage your bookings
- Respond to enquiries and customer-support requests
- Arrange transport, accommodation, activities and tours
- Improve our website and services
- Send booking confirmations and travel information
- Meet legal and regulatory obligations
- Prevent fraud and protect our business
3. Booking Information
When you book a tour with us, we may share relevant information with trusted service providers, including:
- Hotels and riads
- Desert camps
- Transportation providers
- Local guides
- Activity providers
We only share the information reasonably necessary to arrange and deliver the travel services you requested.
4. Payment Information
Payments may be processed by secure third-party providers, including PayPal, Stripe, banks or other payment processors.
5. Cookies
Our website uses cookies ( Cookie Policy ) to improve your browsing experience and help us understand how visitors use the site.
- Website functionality
- Analytics and performance monitoring
- Security
- Remembering user preferences
You may disable cookies through your browser settings, although some website features may not function properly.
6. Google Analytics
We may use Google Analytics or similar services to understand visitor behaviour and improve our website.
These services may collect data such as pages visited, device type, browser type, referral source and approximate geographic location. We aim to use aggregated or anonymous information whenever possible.
7. Data Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.
However, no Internet transmission or electronic-storage method is completely secure, and absolute security cannot be guaranteed.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide travel services
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements
Information that is no longer required will be securely deleted or anonymised where reasonably possible.
9. Your Rights
Depending on your country of residence and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where processing relies on consent
- Request a copy of your personal data
Contact us using the details below to submit a privacy request.
10. Marketing Communications
When you subscribe to our newsletter or marketing communications, we may send information about tours, travel offers and company updates.
You may unsubscribe at any time through the unsubscribe link in an email or by contacting us directly.
11. Third-Party Websites
Our website may contain links to websites operated by third parties. We are not responsible for their privacy practices or content.
We encourage you to review the privacy policy of every external website you visit.
12. Children’s Privacy
Our website and services are not intended for children under 18 without the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.
14. Contact Us
Contact us with questions about this Privacy Policy or how your personal information is handled.
Managed by DM-Adventure SARL
Registration No. 2907




